At Watches of Switzerland, we understand that purchasing a timepiece online can be a significant investment. That's why we're committed to providing you with a hassle-free shopping experience, from purchase to delivery and beyond.

When it comes to returns, our policy is designed to make it easy for you to return or exchange your Oris Calibre 400 41.5mm watch if it doesn't meet your expectations. For all other purchases, you can return or exchange items within 30 days of receiving them. Timepieces purchased online, including the Oris Calibre 400 41.5mm, have a slightly shorter return window of 10 days.

We offer a range of return services to make the process as smooth as possible. If you're not satisfied with your purchase, simply contact our customer service team and we'll guide you through the returns process. Alternatively, you can visit any one of our store locations and present your original receipt to exchange or return your Oris Calibre 400 41.5mm watch.

Our commitment to your satisfaction doesn't stop at delivery. If you have any questions or concerns about your order, including the status of your Oris Calibre 400 41.5mm watch, our E-Commerce Team is here to help. You can reach us by phone at 1-844-4-USAWOS (1-84), option 1, during business hours.

We take security and convenience seriously when it comes to shipping. Our secure service delivers Monday through Saturday between 8:00 a.m. and 5:00 p.m., with an adult signature required upon delivery. For your protection, we do not deliver to P.O. boxes or use third-party forwarding services.

For more information on our return and shipping policies, please visit our website. And if you have any questions about our festive season shipping schedule, click here for more information.

Oris calibre 400 41.5mm